Sarthi terms of service

Draft for review. These terms are not yet in force.

These terms are an agreement between you and Bookpilot Technologies Private Limited ("we", "us") for using Sarthi. Our privacy notice explains how we handle your data and is part of these terms.

1. Who can use Sarthi

You must be 18 or over, live in India, and use a WhatsApp number that starts with +91. You agree to give us accurate details and to keep your Google and WhatsApp accounts secure. One account is for one person.

2. What Sarthi does

Sarthi reads the Gmail you connect, works out what needs your attention, reminds you on WhatsApp, answers your questions about your mail and reminders, and keeps the reminders you ask for. It doesn't help with other topics.

Sarthi uses AI and can make mistakes: it may miss something, get a date or amount wrong, or send a reminder late. Check anything important against the source before you act on it. Sarthi does not give financial, legal, medical or tax advice.

3. What Sarthi will and won't do for you

Sarthi does something on your behalf only after you confirm it, and it shows you exactly what it will do before you confirm.

Sarthi never moves money and never asks for card numbers, PINs, bank passwords or one-time codes. You pay, yourself, in your own bank app or on the company's own website.

4. Your responsibilities

Don't use Sarthi to break the law, to harm or harass anyone, to send spam, or to access accounts that aren't yours. Don't try to break, overload, copy or reverse-engineer Sarthi, or get around its limits. Only connect accounts you are allowed to connect.

5. Your content

Your emails, messages and other content stay yours. You give us a licence to use them to provide Sarthi to you, to keep it safe, and to improve it, as our privacy notice describes. We use your content to train AI models only if you separately opt in, and never your Gmail data or anything derived from it. If you send us feedback or ideas, we may use them without owing you anything.

6. Other services

Sarthi works with Google, WhatsApp (Meta) and the billers and businesses in your mail. Their own terms apply to your use of them, and we aren't responsible for what they do, for changes to their services, or for their outages.

7. Price

Sarthi is free during the test. If we introduce charges, we'll tell you first, and you won't pay anything unless you agree.

8. Availability and changes to Sarthi

We provide Sarthi "as is" and "as available". We may change, pause or stop features. We'll try to tell you in advance about changes that affect you.

9. Our liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for losses caused by a missed or late reminder, a mistake you could have caught by checking the source, or a third party's service. Nothing in these terms limits any liability or right that the law, including the Consumer Protection Act, 2019, does not allow us to limit.

10. Indemnity

If you break these terms or the law while using Sarthi and someone makes a claim against us because of it, you'll cover our reasonable losses from that claim.

11. Ending your use

You can stop at any time: delete your account on your account page, remove Sarthi's access to Gmail in your Google account, or tell Sarthi on WhatsApp. We may suspend or close your account if you break these terms, if the law requires it, or if we stop Sarthi; where we can, we'll tell you first. Our privacy notice says what happens to your data then.

12. Changes to these terms

We'll tell you on WhatsApp before changes take effect. If a change matters, we'll ask you to agree; if you don't, you can stop using Sarthi.

13. Law and disputes

Indian law governs these terms. Tell us first at support@devarashi.ai so we can try to fix it. Otherwise, disputes go to the courts at Bengaluru. This does not take away your right to approach a consumer commission.

14. Contact and grievances

support@devarashi.ai. Bookpilot Technologies Private Limited, No. 07, K. No. 81/89/1, Kowdenahalli Village, Ramamurthy Nagar, Bangalore North, Bangalore 560016, Karnataka, India.

Version 2026-11-06-draft